Jesus R Nhd

Great service

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Great service at Sames Kia with the thunderbird auto finance program I went on a Thursday and by Friday I was driving my new Dodge Journey! Highly recommend program, ask for Blanca at Sames KIA.
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Reason of review:
Good quality
Anonymous

Scamers

My 2011 Kia Sorento was in an accident and was totaled.5 months ago..since then I've tried to purchase another vehicle with no luck due to the fact that Thunderbird is still saying that I have the vehicle when in fact they picked it up from Texas whecker yard. I've tried numerous times to speak to someone about this and all they do is transferring me around and yet nothing has happened.. because of these people I cannot purchase another vehicle...they are scammers!!!!!!
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Reason of review:
Poor customer service
Zan Hud

Sames Thunderbird - Customer Care Review

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Got a nice van and was happy I even ask for a discount and got it took a few days but there's always room for negotiation when buying a car because they want your money just like you need a car so before you buy it you always negotiate and these people help me out I meant the car did break down once and the warranty came through you do have to pay $100 deductible but that's true in most cases I'm very happy with the sales people there very friendly and courteous my name is Alexander Lee and I live in Austin Texas and I'll promise you the people at Sames's Red Barnes Auto Sales they stick by their word .
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Reason of review:
Good customer service
Hayward Rcl

Sames Thunderbird - 2007 Chevrolet Impala Car Review

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I HATE THAT I CAME TO THIS PLACE,but i needed a vehicle ASAP, & didn't have enough for the down payment.. I've spoken to several people, and everyone starting Wednesday 11/23, up until now, and I'm still in the same situation that I was in 11/23.. My vehicle 2007 Black impala was picked up, sometime Wednesday night from walmart, and had to be towed to Sames dealership, because the motor mount broke, the motor literally fell out on the street, and the steering wheel just broke while my daughter was driving. ( My daughter could have been in a serious accident) and everyone is just shrugging their shoulders like it's ok Now I don't have transportation, they refuse to get me another vehicle, the staff refuse to help me their all just transferring me from one person to the next, and still no results. -Tywana Williams
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Reason of review:
Damaged or defective
1 comment
Guest

I also purchased/financed a Chevy vehicle from them back in 2015. A 2013 Chevy Malibu , after using it for 2 years and only putting 14,ooo miles on it, and right after their warranty expired the car is sitting in my driveway with a bad transmission.

Kadejah Wtb
map-marker Kyle, Texas

Vehicle repair

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my daughter has a vehicle that she purchased over 6 months ago!! since the week after we drove it off the lot we have had issues with it !! This car place co is very unprofessional, and not to mention what car dealership do u ever deal with that has no contact with the finance co!!! and the people that do work at Thunderbird finance !! They have no morals !!! NOT to mention, all of the individuals that work there don't have the proper courtesy to " NOTATE " PROPERLY ! WE WILL TELL EVERYONE WE KNOW THAT THIS IS NOT A REPUTABLE CO!! AND DO NOT PURCHASE A CAR FROM SAMES !!! OR LET ALONE THERE FINANCE CO! THIS IS BY FAR THE WORST CUSTOMER SERVICE WE HAVE RECIEVED FROM A NON REPUTABLE DEALER !!
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Loss:
$400
Cons:
  • Highly priced and lots of miles vehicles
Reason of review:
Problems with payment

Preferred solution: Price reduction

Anonymous
map-marker Norwich, New York

Short Review on June&nbs-04:00;16,&nbs-04:00;2016

Worst customer care.... Never will I purchase a vehicle there ever again.... And recommend you....*** No...
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Reason of review:
Poor customer service
Malika Iwk
map-marker Padre Island Ntl Seashor, Texas

2007 Chrysler Pt Cruiser Review

My name is irene almaguer i bought a 2007 pt cruiser a year ago i dont want this car anymore.can i go into the dealership and trade for something else and will u people finance another car for me
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Anonymous
map-marker Los Angeles, California

Car Purchase Review

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These people need to be shut down and removed from doing business. Selling vehicles that are not safe, not inspected, not worth asking price. Do your homework people .
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Corpus Christi, Texas

Thunder bird really did help me out!

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its people like this that give companies a bad name.. my credit really did suck an they helped me. my credit really did go up after I got my car. I did have an issue but my salesman took care of it. and no I did get the newest vehicle but that's my fault cuz of my credit was *** im happy with my out come in getting my car there.. WE DID IT TO OURSELFS.. WE PAY BILLS LATE.. BLAME YOURSELF STOP BLAMING OTHERS FOR WHAT WE DO.. THANKS FOR YOUR TIME HAVE A GOOD DAY BYE JUST SAYING
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Reason of review:
Not as described/ advertised
Egbert Rfs
map-marker Corpus Christi, Texas

Was sold a pos

Sold me a 2005 dodge durango with a cracked radiator and the a c went out five days later. Been putting me off for two months....oh give me fifteen minutes and ill call you back. Still have yet to hear from them. Called the other day and they hung up on me as soon as i said my name. They call when my loan is due though.....i alsoknow another person that had bought a car with a warranty was going to her husbands funeral and her car broke down and they refused to come get her because the employees were to busy to take her a loaner.
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Loss:
$15000
1 comment
Guest

I brother, i am in the same position, do you know if there is somethin we can do like do we have rights about thigns like this?,

Anonymous
map-marker Austin, Texas

THIEVES AND LIARS!!!

I applied for blazer there Oct 2011, within 1wk it cont to fall apart so bad that I was;after threat to picket the co,allowed to trade autos .1st the chrg on the car was 24k n after I pointed out a 2007 Dodge Nitro SLT was only 17,500 new off the lot,the amt changed!? I have replaced 2 censors,2-20 inch tires, now the Trans -N I'm over on miles!(SAMES) worked on my car in Jan 2012 4mth after sale, $1500.00 stuff I wasn't aware was in my car-stolen. Owner offered me 700,I said no,now they wont pay at all.
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Loss:
$14500
derika Tww
map-marker Spokane, Washington

Sames thunderbird finance

i feel used and betrayed by thunderbird finance i bought a car, because i was in need for one and the employes that sold it to us said that in 7 month we could trade it back in they are such liars and now i have 1 yr. and 4 month and they still dont let me trade it in for a newer car that car is not even worth the money that i owe plus there apr is to much high so think twice before getting finance with them and read your contract cause you dont want to end up like me so all of you who work there dont be liars and fool people to get your commission!!!
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Loss:
$7
7 comments
Malika Iwk

Yes they sold me a 2007 pt cruiser that was no good.they sold me a lemon i was in great need of a car and they took advantage y doesnt someone call troubleshooters.

Guest

I am in the same case, what can i do, please somebody found a solution after all, because i am have to pay around 19000 dlls for a vehicle valued on the blue book in 4700 to 5000 dlls. i know i was a dum for sign the contract, but i really neded the vehicle and i had very little time in USA.

Thanks..

Guest

I know first hand from experiencing the same lies from Sames. Do not buy from these people.

Guest

My fiance and I went there 2.5 yrs ago. The saleswuss whos name started with a J gave my fiance high hopes and test drove a really nice SUV.

He also told her that she would be able to trade in the vehicle with in 2yrs. When I showed up (male) his story was a WHOLE different book. Bottom line is that he gave her an SUV dream and crushed it with a VW beetle. But guess what?

God blessed us because we havnt had any major problems w/it. Its been a great car for us. It turned out to be a diesel car and it runs fantastic! We owe a yr and a half on it, because of our cosistant payments we drove off in a new car yesterday.

Screw those liars! Thank you God!

Guest

They told me to I could trade it in after a year and a half to 2 yrs and that is so not the case the car could burn for all I care I'll just go to the next in house oh well

Guest

don't buy at sames thunderbird Laredo Texas is a scammers

Guest

This people are amazing rude and yes they do lie. I was also told that I would be able to trade my vehicle in and of course this is not the situation...

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Anonymous
map-marker Washington, District Of Columbia

Sames Thunderbird/Laredo Texas

I purchased a car from Sames Budget Center on Calton in Feb/2008 they said it was to reestablish my credit and it was under warranty. In April the car was in service due to fuel pump and brakes.In May car had 2 blow outs and they were suppose to be new tires. In July car was in due to Transmission rebuild. Today the car is in again with Transmission problems and sensors and service advisor Salas said it was not covered by warranty. How can you all say you are helping people re establish their credit when the car is in for repairs every other month charging deductables. Before you buy the cars at sames check out repir orders on the vehicles before signing a contract and make sure the FI guy is explaining the contract and not having you just sign papers.
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Loss:
$8
5 comments
Guest

Thunder bird shut off my car even though I paid it2 weeks early!on a sunday morning at 3am and my hubby was late to workin the oilfeild!and they are closed sundays >:\

Guest

I bought a financed a vehicle from Sames in Austin, financed by Thunderbird. The "easy payments options" of monthly or bi weekly is a joke.

I ran into a small financial situation after 3 months of making on time monthly payments and request to do semi-monthly payments for 2 months. Guess what? They took my semi-monthly and shut off my vehicle after 9 days, 6 days prior to the due date.

I went to get an explanation and they told me that I have to make payments in order to turn on vehicle again. I finished disconecting the sensor that shut down the vehicle because they always shut it down before time.

Guest

I paid my vehicle off OVER a month ago - and told them I needed my title asap as I was moving out of state... Guess what - NO TITLE YET!

Guest

:( i know what you guys mean, those f-ers at Sames are only there to make "a sale" think of that, this people are not your friends...they are devils, buy out of town!!

rosieknowsall h

I know exactly how you feel, except my truck has only broken down once so far. (Within 2 weeks!)

What is your ridiculous interest rate? Mine is 20% +!

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