Not resolved

My 2011 Kia Sorento was in an accident and was totaled.5 months ago..since then I've tried to purchase another vehicle with no luck due to the fact that Thunderbird is still saying that I have the vehicle when in fact they picked it up from Texas whecker yard. I've tried numerous times to speak to someone about this and all they do is transferring me around and yet nothing has happened.. because of these people I cannot purchase another vehicle...they are scammers!!!!!!

Reason of review: Poor customer service.

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